What if I need to contact you after you have left town?
No matter where we are located, you can always reach us by phone/email etc. We will send a representative to you, or you can take it to your shop of choice and bill to Hail Star. * All warranty work must be approved by H.S. prior.
What is covered by my warranty?
Any part of the vehicle that we directly worked on
How long does my warranty last?
As long as you own the vehicle, or until it has new hail damage
What is (PDR)
PDR is a non-intrusive process of removing dents and dings thus restoring the vehicle back to pre-event condition.
Skilled technicians massage the dent from behind, in doing so; they are able to maintain the original factory paint finish. There is no need to use bondo, or try to panel match paint.
My car is severely damaged, and my insurance company says I have to replace my roof. So PDR will not work for me?
Always have your vehicle looked at by a professional PDR company, often times PDR is a great match for your vehicle, even in severe cases. Just because your insurance suggests replacing a panel, it doesn’t always have to be.
I want to replace my hood, what do I do?
We work with local body shops, if something does need to be replaced/painted etc. we can have it taken care of while the vehicle is in our possession.
Will PDR lower my car value?
Because there is no paint work PDR actually restores the value back in your car to pre-event condition. PDR is not reported to Carfax as a conventional repair would be reported.