What is Paintless Dent Repair? (PDR)

PDR is a non-invasive process of removing dents and dings; thus restoring the vehicle back to pre-event condition.

Skilled technicians massage the dent from behind and in doing so, are able to maintain the original factory paint finish. There is no need to use bondo, body filler, or try to panel-match paint.

What is covered by my warranty?

Any part of the vehicle that Hail Star worked on directly.

How long does my warranty last?

As long as you own the vehicle, or until the vehicle receives new hail damage.

What if I need to contact you after you have left town?

No matter where we are located, you can always reach us by phone, email etc… We will send a representative to you, or you can take it to the shop of choice and bill the work to Hail Star.

* All warranty work must first be approved by Hail Star.

My car is severely damaged, and my insurance company says I have to replace my roof. Will PDR work for me?

Always have your vehicle inspected by a professional PDR company, often times PDR is the ideal repair for your vehicle, even in severe cases. Just because your insurance suggests replacing a panel, does not mean that it cannot be repaired.

I want to replace my hood, what do I do?

We work with local body shops, and if something does need to be replaced/painted etc… we can take care of it while the vehicle is in our possession.

Will PDR lower my car value?

Because there is no paint work, PDR actually restores the value of your car to pre-event condition. PDR work is not reported to Carfax, as a conventional body repair would.

How long will it take?

On average, a Paintless Dent Repair job will take 1-3 days.

Hail Star PDR
Mercedes Hail Damage Repair
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